{"id":483,"date":"2021-01-14T14:35:14","date_gmt":"2021-01-14T14:35:14","guid":{"rendered":"https:\/\/contourtrace.com\/?page_id=483"},"modified":"2025-11-24T09:16:26","modified_gmt":"2025-11-24T09:16:26","slug":"support-faq","status":"publish","type":"page","link":"https:\/\/contourtrace.com\/cs\/support-faq\/","title":{"rendered":"Podpora \/ \u010casto kladen\u00e9 ot\u00e1zky"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"483\" class=\"elementor elementor-483\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-jcpoldy elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"jcpoldy\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bsvdawm\" data-id=\"bsvdawm\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-addubne elementor-widget elementor-widget-spacer\" data-id=\"addubne\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fxsfiac elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"fxsfiac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper \">\n                            <div class=\"elementor-icon-box-content\">\n                    <h1 class=\"elementor-icon-box-title\">\n                        We're here to help                    <\/h1>\n                                        <p class=\"elementor-icon-box-description\">Get instant answers to common questions<\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-sprjkz2 elementor-invisible elementor-widget elementor-widget-themo-formidable-form\" data-id=\"sprjkz2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:220}\" data-widget_type=\"themo-formidable-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"th-fo-form  th-centered th-conversion  th-btn-form btn-ghost-light-form\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_2_container\" data-token=\"19a06e4c2aac0804ec56d37e64aebc37\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate \" id=\"form_2ssykv\" data-token=\"19a06e4c2aac0804ec56d37e64aebc37\">\n<div class=\"frm_form_fields \">\n<fieldset>\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"2\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_2\" id=\"frm_hide_fields_2\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"2ssykv\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_2\" name=\"frm_submit_entry_2\" value=\"a4c651e473\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/cs\/wp-json\/wp\/v2\/pages\/483\" \/><div id=\"frm_field_6_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container\">\r\n    <label for=\"field_qy05f8\" class=\"frm_primary_label\">First Name, Last Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qy05f8\" name=\"item_meta[6]\" value=\"\"  maxlength=\"50\" placeholder=\"First Name, Last Name\" data-reqmsg=\"First Name, Last Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_7_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container\">\r\n    <label for=\"field_3asv29\" class=\"frm_primary_label\">Email Address\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_3asv29\" name=\"item_meta[7]\" value=\"\"  maxlength=\"50\" placeholder=\"Email Address\" data-reqmsg=\"Email Address cannot be blank.\" aria-required=\"true\" data-invmsg=\"Email Address is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_8_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container\">\r\n    <label for=\"field_2ywico\" class=\"frm_primary_label\">Question \/ Comment\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_2ywico\" name=\"item_meta[8]\" value=\"\"  placeholder=\"Question \/ Comment\" data-reqmsg=\"Question \/ Comment cannot be blank.\" aria-required=\"true\" data-invmsg=\"Question \/ Comment is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_132_container\" class=\"frm_form_field form-field  frm_right_container\">\r\n    <label for=\"g-recaptcha-response\" id=\"field_3wul_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <div  id=\"field_3wul\" class=\"frm-g-recaptcha\" data-sitekey=\"6LeXatoaAAAAADq-w5RJyPzAabDm9fuYCae_vYOI\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_142_container\">\n\t\t\t<label for=\"field_fxi7k\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_fxi7k\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[142]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"n3NkB1RtG8fWIJGnMbZMFwLKOKyvfeVOgEM\/tJyQbuw=\" \/><div class=\"frm_submit\">\r\n\r\n<input type=\"submit\" value=\"Send\"  \/>\r\n<img decoding=\"async\" class=\"frm_ajax_loading\" src=\"https:\/\/contourtrace.com\/wp-content\/plugins\/formidable\/images\/ajax_loader.gif\" alt=\"Sending\" style=\"visibility:hidden;\" \/>\r\n\r\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-odkrlit elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"odkrlit\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-flvzjmb\" data-id=\"flvzjmb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-smswnnk elementor-view-stacked elementor-shape-circle elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-service-block\" data-id=\"smswnnk\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"themo-service-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-service-block-w\">\n            <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                                    <div class=\"elementor-icon-box-icon th-icon-size-xl\">\n                        <a class=\"elementor-icon \" href=\"https:\/\/help.contourtrace.com\/\" target=\"_blank\">\n                            <i aria-hidden=\"true\" class=\"th-linea icon th-linea icon-arrows-question\"><\/i>                        <\/a>\n                    <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h4 class=\"elementor-icon-box-title\">\n                        <a href=\"https:\/\/help.contourtrace.com\/\" target=\"_blank\">Web Help<\/a>\n                    <\/h4>\n                    <p class=\"elementor-icon-box-description\">The Web Help is definitely the best place to start. All basic functions are described here. Click on the icon to visit the Web Help.<\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-gnumjhe\" data-id=\"gnumjhe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-jwvjcge elementor-view-stacked elementor-shape-circle elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-service-block\" data-id=\"jwvjcge\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"themo-service-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-service-block-w\">\n            <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                                    <div class=\"elementor-icon-box-icon th-icon-size-xl\">\n                        <a class=\"elementor-icon \" href=\"https:\/\/www.youtube.com\/channel\/UC53xOUg3WvFdCwXXOEQzS1Q\" target=\"_blank\">\n                            <i aria-hidden=\"true\" class=\"fab fa-youtube\"><\/i>                        <\/a>\n                    <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h4 class=\"elementor-icon-box-title\">\n                        <a href=\"https:\/\/www.youtube.com\/channel\/UC53xOUg3WvFdCwXXOEQzS1Q\" target=\"_blank\">Tutorial Videos<\/a>\n                    <\/h4>\n                    <p class=\"elementor-icon-box-description\">On YouTube we provide tutorials as well as tips and tricks as short videos. Click on the icon and watch it!<\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-zbnpiyj\" data-id=\"zbnpiyj\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-awdxuth elementor-view-stacked elementor-shape-circle elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-service-block\" data-id=\"awdxuth\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"themo-service-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-service-block-w\">\n            <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                                    <div class=\"elementor-icon-box-icon th-icon-size-xl\">\n                        <a class=\"elementor-icon \" href=\"https:\/\/contourtrace.com\/contact\/\">\n                            <i aria-hidden=\"true\" class=\"fasth-trip travelpack-lifebuoy\"><\/i>                        <\/a>\n                    <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h4 class=\"elementor-icon-box-title\">\n                        <a href=\"https:\/\/contourtrace.com\/contact\/\">Customer Support<\/a>\n                    <\/h4>\n                    <p class=\"elementor-icon-box-description\">Are you a customer with a support contract? Contact us and get help from our experts in the shortest possible time!<\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ruyeqzk elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ruyeqzk\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-rqrjwkf\" data-id=\"rqrjwkf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-zkydphc elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"zkydphc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                            <div class=\"elementor-icon-box-icon th-icon-size-sm\">\n                    <span class=\"elementor-icon \">\n                        <i class=\"th-linea icon-basic-message-multiple\" aria-hidden=\"true\" fff><\/i>                    <\/span>\n                <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h2 class=\"elementor-icon-box-title\">\n                        Frequently Asked Questions                    <\/h2>\n                                        <p class=\"elementor-icon-box-description\">We've compiled a list of answers to common questions.<\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-hly5tfg elementor-widget elementor-widget-spacer\" data-id=\"hly5tfg\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4c2535 elementor-widget elementor-widget-heading\" data-id=\"b4c2535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Software:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-enrsgoy elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"enrsgoy\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-141\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-141\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is ContourTrace?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-141\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-141\"><p>ContourTrace is a software that allows you to automatically, easily and quickly extract contours and splines from images and export them to DXF or SVG format. Typical use cases are e.g. the extraction of tool contours for the creation of tool inserts or shadowboards. In addition, there are numerous other use cases in both private and industrial environments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-142\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-142\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What makes ContourTrace different from conventional CAD programs?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-142\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-142\"><p>ContourTrace offers you a simple, fast and automated extraction of contours from images. Simplicity is the central focus. With the extensions from version 2.1.0, contours can be easily manipulated and adapted to your needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-143\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-143\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What added value does ContourTrace offer me and my company?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-143\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-143\"><p>With ContourTrace, you can create contours quickly and easily, saving valuable resources in the form of time. This results in enormous savings potential for your company, enabling you to reduce costs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-144\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-144\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the Internet addresses that need to be unlocked for trouble-free use with a firewall?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-144\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-144\"><p data-pm-slice=\"1 1 []\">Check if your internet firewall is providing access to the bellow give URLs for a trouble-free use of CountourTrace,<\/p><p data-pm-slice=\"1 1 []\"><a href=\"http:\/\/www.contourtrace.com\">www.contourtrace.com<\/a><br \/><a href=\"https:\/\/parseapi.back4app.com\">https:\/\/parseapi.back4app.com<\/a><br \/><a href=\"http:\/\/contourtrace.b4a.io\">contourtrace.b4a.io<\/a><\/p><p>Internet addresses based on this must also be enabled, such as:<br \/><a href=\"https:\/\/www.contourtrace.com\/wp-content\/uploads\/ContourTrace\/ContourTraceRepo\">https:\/\/www.contourtrace.com\/wp-content\/uploads\/ContourTrace\/ContourTraceRepo<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-145\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-145\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I allow ContourTrace to communicate through the Windows Defender Firewall?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-145\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-145\"><p>To allow ContourTrace to communicate through Windows Firewall, Follow the steps given bellow.<\/p><p>Step 1 &#8211; Click the start button.<\/p><p>Step 2 &#8211; Type firewall in the search box and click on &#8220;Windows Defender Firewall&#8221;.<\/p><p>Step 3 &#8211; Click on &#8220;Allow an app or feature through Windows Defender Firewall&#8221;.<\/p><p>Step 4 &#8211; Click on &#8220;Change settings&#8221;.<\/p><p>Step 5 &#8211; I<span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">f Contourtrace is not visible under the &#8220;Allowed apps and features&#8221; list, make sure it is installed and click on &#8220;Add another app&#8221; to add the ContourTrace.exe file from the installed file location.<\/span><\/span><\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-5955 size-full\" src=\"https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2.png\" alt=\"\" width=\"865\" height=\"719\" srcset=\"https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2.png 865w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-300x249.png 300w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-768x638.png 768w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-14x12.png 14w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-120x100.png 120w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-96x80.png 96w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-365x303.png 365w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Firewall-Faq-img-2-842x700.png 842w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/p><p>Step 6 &#8211; Select and check &#8220;contourtrace&#8221; and allow &#8220;Private&#8221; communication.<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-5942 size-full\" src=\"https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF.png\" alt=\"\" width=\"867\" height=\"721\" srcset=\"https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF.png 867w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-300x249.png 300w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-768x639.png 768w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-14x12.png 14w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-120x100.png 120w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-96x80.png 96w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-364x303.png 364w, https:\/\/contourtrace.com\/wp-content\/uploads\/2024\/10\/Allow-to-communicate-with-WDF-842x700.png 842w\" sizes=\"(max-width: 867px) 100vw, 867px\" \/><\/p><p>If you&#8217;re prompted for an administrator password or confirmation, type the password or provide confirmation. Select the check box next to ContourTrace to allow it.<\/p><p><span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">ContourTrace can now communicate with the Internet.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-146\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-146\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to deal with Microsoft Edge's warning when downloading ContourTrace<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-146\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-146\"><p>The warning <strong data-start=\"12\" data-end=\"122\">&#8220;Microsoft Defender SmartScreen couldn&#8217;t verify if this file is safe &#8220;<\/strong> appears when SmartScreen cannot verify the <strong data-start=\"166\" data-end=\"180\">reputation<\/strong> of a file.<\/p><p>To download the file, please follow these simple steps<\/p><p>Step 1 &#8211; Click on the <strong>download warning sign<\/strong> and under the contourtrace .exe file, click the <strong>three dots<\/strong> to show more actions.<\/p><p>Step 2 &#8211; Select the action <strong>Keep<\/strong>, and click on <strong>Show more<\/strong> in the new pop-up message<\/p><p>Step 3 &#8211; Select <strong>Keep anyway. <\/strong>Now the file will be available in the designated downloads folder.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-4292\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/How-to-deal-with-MS-edge-smart-screen-download.png\" alt=\"\" width=\"360\" height=\"291\" \/><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4294\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/How-to-deal-with-MS-edge-smart-screen-download-2-1.png\" alt=\"\" width=\"364\" height=\"558\" \/><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4295\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/How-to-deal-with-MS-edge-smart-screen-download-3.png\" alt=\"\" width=\"363\" height=\"648\" \/><\/p><div class=\"admonition note\"><blockquote style=\"border-color: #6db1dc;\"><p class=\"admonition-title\"><strong>Note<\/strong><\/p><p>If you&#8217;re feeling generous, try the following steps so that you and others who download ContourTrace won&#8217;t receive the warning in the future.<\/p><\/blockquote><\/div><p>Step 1 &#8211; Click on the <strong>download warning sign<\/strong> and under the contourtrace .exe file, click the <strong>three dots<\/strong> to show more actions.<\/p><p>Step 2 &#8211; Select the action. <strong>Report this file as safe<\/strong>, and click on <strong>I think this is a safe website<\/strong> in the new Microsoft web page<\/p><p>Step 3 &#8211; Fill out the rest of the form and submit your feedback. Thank you \ud83d\ude42<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4297\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/image1-8.png\" alt=\"\" width=\"362\" height=\"290\" \/><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4299\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/image1-23-1.png\" alt=\"\" width=\"1169\" height=\"890\" \/><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4300\" src=\"https:\/\/help.contourtrace.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-31-202423.png\" alt=\"\" width=\"1156\" height=\"191\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7be2f2a elementor-widget elementor-widget-heading\" data-id=\"7be2f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Hardware:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7df863 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"d7df863\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2261\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2261\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use ContourTrace on my computer and operating system?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2261\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2261\"><p>Currently, we only support the Windows 10 operating system. 64-bit is required as the processor architecture.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2262\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2262\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I install ContourTrace on multiple computers?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2262\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2262\"><p>The installation can be done independently of the licenses. For the use, however, an active license is required which is bound by your user details (single-user license), each user can activate one of their licenses in each PC at a time and transferred their licenses between computers by login in with the same user details , keep in mind that already activated licenses cannot be used in other computers and they can be deactivated only by the computer that is used to activate it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2263\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2263\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What hardware equipment is recommended?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2263\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2263\"><p>In general, no special hardware equipment is required to use the software. To achieve optimal results for professional applications, we recommend a range of hardware equipment for capturing images of objects. We have summarized our recommendation for you in this\u00a0 <a href=\"https:\/\/www.youtube.com\/watch?v=_9YjuB-vPgc\">Video<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6d3fc8 elementor-widget elementor-widget-heading\" data-id=\"f6d3fc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">License:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0b026 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"bb0b026\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1961\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I get a license?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1961\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1961\"><p>If you login to our application, you can easily create a trail license for 7 days and even get more subscription choices by clicking on the \u201cBuy a Subscription\u201d action in our application on \u201cLicense and Subscription\u201d tab. To get a trial license or a normal license, check the <a href=\"https:\/\/help.contourtrace.com\/documentation\/documentation-home-page\/installation\/#request-a-license\" target=\"_blank\" rel=\"noopener\">Installation<\/a> page.<\/p><p>If you need additional licenses for your company or organization, we will be happy to provide you with an individual offer. Please contact us via\u00a0<a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1962\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1962\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Which license fits my application?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1962\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1962\"><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">ContourTrace is offered in the packages Standard, Professional and Premium. For getting started with the software and for simple applications, we recommend the \u2018Standard\u2019 package for commercial use. You can use the full range of functions including all features with our business packages \u2018Professional\u2019 and &#8216;Premium&#8217;. These includes extended functions for contour modification, the creation and export of data-saving splines as well as additional services such as camera calibration and much more.\u00a0<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">A detailed differentiation of the functional scope of the individual packages can be found in the\u00a0<\/span><a href=\"https:\/\/contourtrace.com\/pricing\/\">pricing<\/a><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">.<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">If you have any further questions about the licenses, we will be happy to advise you. We have the right package for every customer \u2013 <a href=\"https:\/\/contourtrace.com\/contact\/\">contact us<\/a>!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1963\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1963\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What does a ContourTrace subscription cost?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1963\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1963\"><p>The costs for a ContourTrace subscription depend on the selected license package. The current prices can be found in the <a href=\"https:\/\/contourtrace.com\/pricing\/\">pricing<\/a>.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1964\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1964\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a free trial version?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1964\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1964\"><p><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">We are happy to lower the inhibition threshold for the introduction of ContourTrace with a free 7-day trial version. Take the first steps and convince yourself of the numerous possibilities ContourTrace has to offer during the trial period. You can easily get one after login into our applications and clicking on &#8220;Activate your FREE Trial License for 7 days!&#8221; in the &#8220;License and Subscription&#8221; tab of\u00a0 &#8220;Account Management&#8221; window.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1965\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1965\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is it possible to work on multiple computers with one license? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1965\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1965\"><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Yes you can work on multiple computers with one license but not at the same time, since the license is connected with its user details the same user has to deactivate the license used by one computer to use\/activate it in another. Keep in mind that deactivation of a license can only be done by the same user and the computer that was used to activate it in the first place.<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">For further information <a href=\"https:\/\/contourtrace.com\/contact\/\">contact us<\/a> or write to our email address \u00a0<\/span><a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1966\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1966\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where do I find my Licenses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1966\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1966\"><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">The easiest way to find your licenses are through the &#8220;Account Management&#8221; that is integrated in ContourTrace. You can access this window at the start of our application or If you have already open ContourTrace you can find it via the<\/span><span style=\"font-size: 12pt;\">\u00a0tab<\/span><strong style=\"font-size: 12pt;\"> Tools -&gt; Account Management -&gt;\u00a0 License and Subscription<\/strong><span style=\"font-size: 12pt;\">.<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/contourtrace.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-10-04-191814-300x245.png\" alt=\"\" width=\"300\" height=\"245\" \/><\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">If you cannot create a trial license then it means that a trial license is already created for that computer either from you user account or another,<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Please <a href=\"https:\/\/contourtrace.com\/contact\/\">contact us<\/a> if you have any questions regarding creation of your licenses.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1967\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1967\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are there also packages with multiple licenses for my company? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1967\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1967\"><p>Currently, we only offer single-user licenses in direct sales. We would be happy to put together an individual multi-user license package for your company or organization. Please contact us for this via <a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1968\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1968\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When will I receive the license?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1968\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1968\"><p>Trial licenses are issued fully automatically within a few seconds using our application. All other license are issued within two business days.<\/p><p>Remember that a trail license is generated in your computers once and can be access by the user account that used to create it in the first place<\/p><p>If you have trouble getting your trail license please make sure to contact us or inform to our email address \u00a0<a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1969\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1969\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long is the license valid?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1969\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1969\"><p>Licenses always have an expiration date, which is visible in the \u201cLicense and Subscription\u201d tab of the \u201cAccount Management\u201d window. If your license has expired, you must renew your license.<\/p><p>If your license was purchased through Stripe, you can renew the license by following the\u00a0 \u201cHow to renew a canceled ContourTrace license using Stripe\u201d in the \u201c<a href=\"https:\/\/help.contourtrace.com\/documentation\/documentation-home-page\/how-to-buy-a-license\/\" target=\"_blank\" rel=\"noopener\">How to buy a license using Stripe<\/a>\u201d guide.<\/p><p>If not filling out the\u00a0<a href=\"https:\/\/contourtrace.com\/buy-license-subscription\/\" target=\"_blank\" rel=\"noopener\">subscription form<\/a>\u00a0or the\u00a0<a href=\"https:\/\/contourtrace.com\/contact\/\">contact us page<\/a>. and request through email to update the license details. Otherwise, the software cannot be used any further.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19610\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-19610\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I renew my license?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-19610\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-19610\"><p>Licenses renew automatically. You can view the renewal date of your licenses in the \u201cLicenses and Subscriptions\u201d tab in your licenses table under \u201cValid until.\u201d<\/p><p>If you purchased your license using Stripe, you can use the Stripe customer portal to check the data for your next payment cycle and renewal details. For more information, follow the \u201c<a href=\"https:\/\/help.contourtrace.com\/documentation\/documentation-home-page\/how-to-buy-a-license\/\" target=\"_blank\" rel=\"noopener\">How to buy a license using Stripe<\/a>\u201d guide.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19611\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-19611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to move your license to a new PC<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-19611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-19611\"><p>If you want to use the same license on a new PC, follow these steps,<\/p><ul><li>On the <strong data-start=\"214\" data-end=\"229\">previous PC<\/strong>, sign in with the same account that holds the license.<\/li><li>Open <strong data-start=\"295\" data-end=\"325\">Tools &gt; Account Management<\/strong>, then go to the <strong data-start=\"342\" data-end=\"368\">License &amp; Subscription<\/strong> tab.<\/li><li>Locate the license you intend to use on the new PC and verify that it\u2019s currently activated on the old device.<\/li><li>Select that license in the list, then click <strong data-start=\"539\" data-end=\"574\">\u201cDeactivate License on this PC\u201d<\/strong> to free it up.<\/li><li>After deactivation, you\u2019ll see the word <strong data-start=\"635\" data-end=\"645\">\u201cfree\u201d<\/strong> under the <strong data-start=\"656\" data-end=\"673\">\u201cActivate PC\u201d<\/strong> column for that license.<\/li><li>On the <strong data-start=\"711\" data-end=\"721\">new PC<\/strong>, sign in with the same account.<\/li><li>Go again to <strong data-start=\"771\" data-end=\"826\">Tools &gt; Account Management &gt; License &amp; Subscription<\/strong>, select the free license, and click <strong data-start=\"864\" data-end=\"897\">\u201cActivate License on this PC\u201d<\/strong>.<\/li><li>The license is now active on your new PC and ready to use.<\/li><\/ul><h3 data-start=\"969\" data-end=\"989\">Tips &amp; reminders<\/h3><ul><li>Make sure you <strong data-start=\"1006\" data-end=\"1020\">deactivate<\/strong> the license on the old PC before attempting activation on the new one \u2014 activation won\u2019t work if the license is still tied to another machine.<\/li><li>Both PCs must use the <strong data-start=\"1192\" data-end=\"1208\">same account<\/strong> (i.e., the one that originally activated the license).<\/li><li>If you run into any issues (e.g., the \u201cfree\u201d status doesn\u2019t appear or activation fails), contact support and provide your account info and license ID for faster assistance.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efb91ed elementor-widget elementor-widget-heading\" data-id=\"efb91ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Update:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2668548 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"2668548\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I update to the latest version?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4021\"><p>If updates are available, you will be informed about the possibility of an update when starting and closing ContourTrace. Simply follow the instructions there. <br \/>Furthermore, you can also search for available updates in the software. <br \/>To do this, click on &#8216;<strong>Options -&gt; Check for Updates<\/strong>&#8216; in the top left menu and follow the instructions in the notification window that opens.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the new features of the latest version<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4022\"><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">The current version released offers a comprehensive range of innovations, which offers numerous new possibilities and further simplifies the workflow,<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Look for more details on features <b>available<\/b>, just look into our <a href=\"https:\/\/help.contourtrace.com\/documentation\/documentation-home-page\/whats-new\/\" target=\"_blank\" rel=\"noopener\">what&#8217;s new<\/a>\u00a0 page and the <a href=\"https:\/\/help.contourtrace.com\/documentation\/documentation-home-page\/changelog\/\" target=\"_blank\" rel=\"noopener\">changelog<\/a> in our online documentation.<\/span><\/p><p style=\"margin-top: 0pt; margin-bottom: 7pt; font-size: 12pt;\"><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">You can also look into our visually pleasing \u00a0<a href=\"https:\/\/www.youtube.com\/watch?v=Jy1dejf44Us&amp;list=PLhrzaJAvQwVPRlp_MTQf7TOR2SIHHCBOW\" target=\"_blank\" rel=\"noopener\">YouTube videos<\/a>\u00a0<\/span><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">showing how the newest updates helps you working with ease on ContourTrace, If you like seen more consider subscribing so that you never fall begin using our latest technologies.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3aa00 elementor-widget elementor-widget-heading\" data-id=\"1d3aa00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Help,  Documentation &amp; Support:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eaae98 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"6eaae98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1161\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1161\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I get more detailed information about the software and its functions?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1161\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1161\"><p>An overview of the features ContourTrace offers can be found on the<a href=\"https:\/\/contourtrace.com\/features\/\"> features page<\/a>.<br \/>If you want to know more about individual functions and modes, please refer to our <a href=\"https:\/\/help.contourtrace.com\/\" target=\"_blank\" rel=\"noopener\">online documentation<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1162\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1162\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What support options are available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1162\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1162\"><p>Service is a top priority for us. That&#8217;s why we offer a comprehensive range of support services:<\/p><blockquote><p>&gt;&gt; Telephone support, weekdays between 9am and 5pm<br \/>&gt;&gt; Email support with guaranteed response within 24h<br \/>&gt;&gt; Remote support via TeamViewer and Microsoft Teams.<\/p><\/blockquote><p>You can find more information about the support package at the <a href=\"https:\/\/contourtrace.com\/pricing\/\">pricing page<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1163\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1163\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are there trainings an courses available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1163\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1163\"><p>Get started with the software even faster and use our training offer to get started with ContourTrace. We offer individual and group trainings which take place online and are tailored to your individual needs. Further information about the training courses can be found <a href=\"https:\/\/contourtrace.com\/pricing\/\">here<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9b243 elementor-widget elementor-widget-heading\" data-id=\"ff9b243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">News:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de792d5 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"de792d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2331\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I find current information about ContourTrace?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2331\"><p>The latest information about ContourTrace will be published here on the website. To stay up to date please subscribe to our newsletter: LINK<br \/>And feel free to take a look at our <a href=\"https:\/\/www.youtube.com\/channel\/UC53xOUg3WvFdCwXXOEQzS1Q\" target=\"_blank\" rel=\"noopener\">YouTube Channel<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2332\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I subscribe to the newsletter?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2332\"><p>We are happy to keep you up to date about ContourTrace via our newsletter. Subscribe directly here:<\/p><p><script data-jetpack-boost=\"ignore\">(function() {\n\twindow.mc4wp = window.mc4wp || {\n\t\tlisteners: [],\n\t\tforms: {\n\t\t\ton: function(evt, cb) {\n\t\t\t\twindow.mc4wp.listeners.push(\n\t\t\t\t\t{\n\t\t\t\t\t\tevent   : evt,\n\t\t\t\t\t\tcallback: cb\n\t\t\t\t\t}\n\t\t\t\t);\n\t\t\t}\n\t\t}\n\t}\n})();\n<\/script><!-- Mailchimp for WordPress v4.12.1 - https:\/\/wordpress.org\/plugins\/mailchimp-for-wp\/ --><form id=\"mc4wp-form-1\" class=\"mc4wp-form mc4wp-form-1995 mc4wp-form-theme mc4wp-form-theme-dark\" method=\"post\" data-id=\"1995\" data-name=\"Newsletter\" ><div class=\"mc4wp-form-fields\"><div class=\"with_frm_style frm_style_formidable-style\">\r\n  \t\r\n\t\t<input type=\"email\" name=\"EMAIL\" placeholder=\"Your email address for subscription\" required \/>\r\n      \t<input name=\"AGREE_TO_TERMS\" type=\"checkbox\" value=\"1\" required=\"\"> <a href=\"https:\/\/contourtrace.com\/privacy-policy\/\" target=\"_blank\">I have read and agree to the terms &amp; conditions<\/a>\r\n \r\n<\/div>\r\n<p>\r\n\t<input type=\"submit\" value=\"Sign up\" \/>\r\n<\/p><\/div><label style=\"display: none !important;\">Kosongkan bidang ini jika Anda manusia: <input type=\"text\" name=\"_mc4wp_honeypot\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><\/label><input type=\"hidden\" name=\"_mc4wp_timestamp\" value=\"1776213843\" \/><input type=\"hidden\" name=\"_mc4wp_form_id\" value=\"1995\" \/><input type=\"hidden\" name=\"_mc4wp_form_element_id\" value=\"mc4wp-form-1\" \/><div class=\"mc4wp-response\"><\/div><\/form><!-- \/ Mailchimp for WordPress Plugin --><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a73e6ff elementor-widget elementor-widget-heading\" data-id=\"a73e6ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">General Terms and Conditions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6168bd elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"a6168bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1741\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1741\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I cancel my order or get a refund?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1741\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1741\"><p><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">As long<br \/>as the license has not been issued and shipped, the order can be cancelled.<br \/>After the license has been sent, cancellation is no longer possible. Please<br \/>contact us for this via\u00a0<\/span><a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1742\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1742\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I stop the automatic renewal or cancel my subscription?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1742\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1742\"><p>The ContourTrace licenses are automatically renewed after they reach their expiration date. If the license is purchased from Stripe, users can use the Stripe customer portal to cancel the subscription or unsubscribe from the license by sending us an email via <a href=\"mailto:info@contourtrace.com\">info@contourtrace.com<\/a>\u00a0or our\u00a0<a href=\"https:\/\/contourtrace.com\/contact\/\" rel=\"noopener\">contact us<\/a> page. Users can access the Stripe customer portal by clicking on the button &#8220;Change a subscription&#8221; in the Account management window in the ContourTrace Application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-qybttnh elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"qybttnh\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cvzykjq\" data-id=\"cvzykjq\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-od4ezkn elementor-widget elementor-widget-themo-call-to-action\" data-id=\"od4ezkn\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"themo-call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-cta\">\n\t\t\t\t\t        <div class=\"th-cta-text\">\n\t\t            <span>Can\u2019t find what you need? Our award-winning customer support team is there for you.<\/span>\n\t\t        <\/div>\n\t\t    \n                        <div class=\"th-cta-btn\">\n\n                                    <a class=\"btn-1 btn th-btn btn-ghost-light\" href=\"https:\/\/contourtrace.com\/contact\/\">\n                                                    Contact Us                                            <\/a>\n                \n                            <\/div>\n            \t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Jsme tu, abychom v\u00e1m pomohli Z\u00edskejte okam\u017eit\u00e9 odpov\u011bdi na b\u011b\u017en\u00e9 ot\u00e1zky Jm\u00e9no, p\u0159\u00edjmen\u00ed * E-mailov\u00e1 adresa * Ot\u00e1zka \/ koment\u00e1\u0159 * Pokud jste \u010dlov\u011bk, nechte toto pole pr\u00e1zdn\u00e9. Webov\u00e1 n\u00e1pov\u011bda Webov\u00e1 n\u00e1pov\u011bda je rozhodn\u011b nejlep\u0161\u00edm m\u00edstem, kde m\u016f\u017eete ... <a href=\"https:\/\/contourtrace.com\/cs\/support-faq\/\">P\u0159e\u010dt\u011bte si v\u00edce<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":81,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-483","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/pages\/483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":0,"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/pages\/483\/revisions"}],"wp:attachment":[{"href":"https:\/\/contourtrace.com\/cs\/wp-json\/wp\/v2\/media?parent=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}